Tim Pifer is the owner and managing partner of Piggly Wiggly® stores in Alabama and Florida. Over the years, Pifer had investigated many refrigeration monitoring systems to solve the need for rea l-time visibility into the temperatures in their walk-in freezers, refrigerators, cases and bunkers. The monitoring systems were either too expensive for an independent grocer with older stores or didn’t meet expectations. That changed when Tim’s refrigeration tech introduced him to OpSense.
During the installation, Pifer noticed on the OpSense dashboard an ice cream case was outside the preferred temperature range. The potential loss was prevented immediately.
After the system was installed, Pifer worked with the OpSense Team to customize the alert notifications for his specific needs - fine tuning the high value areas most critical to protect around the clock. The alert notification escalations range from informational text messages, to emails and even phone calls when time and temperature warrant immediate attention.
One evening after closing, a breaker went out and all the frozen food cases were impacted. The notifications allowed Piggly Wiggly to save all the inventory and the refrigeration tech was able to determine the cause of the issue. That saved a tremendous amount of money.
OpSense provides remote refrigeration monitoring that is simple to use and works flawlessly. Within a short period of time, Pifer achieved a positive return on investment and continues to benefit from the savings.
“I’m 100% satisfied with the program. OpSense is very easy to use, and works flawlessly. It’s almost impossible to miss a problem. The system has paid for itself ten times over.”
Tim Pifer
Owner, Piggly Wiggly
Around-the-clock automated refrigeration monitoring provides your grocery store with visibility that helps prevent loss, improve refrigeration efficiency and meet or exceed food safety guidelines. OpSense is designed to deliver quick ROI by providing actionable insights that support immediate resolution of issues.
Designed to meet the needs of today’s supermarkets, OpSense gives management teams visibility and quality control. In addition to temperature, wireless sensors can monitor humidity, open doors, HVAC conditions, lighting, and more. OpSense supports critical operations including intuitive dashboards and store maps, automated messaging and alerts, task management, checklists, and reports. OpSense delivers actionable intelligence and significant savings in labor cost, compliance, and maintenance.
