B&R Stores is an employee-owned corporation with 32 stores in Nebraska, Iowa and Missouri. Sustainability is a part of their mission along with delighting their customers and providing a quality shopping experience. Jordan Raybould is the Asset Manager at B&R Stores, responsible for improving store operations and ensuring their customers' expectations are met each and every time they shop.
Jordan knew that they were losing product and therefore money and needed better refrigeration monitoring. Stores had different alarm systems and some stores only had a compressor alarm. When the compressor alarm went off someone would need to manually check each case to see if they could find the root cause of the alarm. False alarms and unanswered alarms were also a source of pain. Jordan wanted to know what was going on in all of their stores, no matter where he was. He wanted real-time monitoring of temperatures to be able to prevent product losses.
OpSense exceeded Jordan's expectations very quickly. Just a week after installing OpSense one of the stores saved thousands of dollars in ice cream from a notification that the temperatures were too warm.
One evening Jordan was at a store when the compressor alarm went off. OpSense was installed so he was able to quickly look at OpSense on his phone and pinpoint the cases that had issues. This information helped direct the refrigeration company to the exact area to fix and Jordan didn't need to disrupt other team members to pull product, saving time and money.
Jordan believes real-time data makes a big difference. The OpSense Dashboard provides visibility into all 32 stores. He is able to monitor the temperatures in every case across all of B&R Stores without actually having to travel to each location. In addition to being notified of when there is an issue, he can pinpoint the problem and find a solution quickly.
“We now have the ability to monitor the temperatures across all of our stores and see what's going on with our refrigeration at any point in time. In addition to being notified of when there is an issue now we actually can pinpoint the problem and find a solution quickly. OpSense is saving us money by preventing us from losing our products. And then we have those products on the shelf, so our customers are happy.”
Around-the-clock automated refrigeration monitoring provides your distribution center or grocery store with visibility that helps prevent loss, improve refrigeration efficiency and meet or exceed food safety guidelines. OpSense is designed to deliver quick ROI by providing actionable insights that support immediate resolution of issues.
Designed to meet the needs of today's food service retailers, OpSense gives management teams visibility and quality control. In addition to temperature, wireless sensors can monitor humidity, open doors, HVAC conditions, lighting, and more. OpSense supports critical operations including intuitive dashboards and store maps, automated messaging and alerts, task management, checklists, and reports. OpSense delivers actionable intelligence and significant savings in labor cost, compliance, and maintenance.